Driving change through structure, strategy, and execution
Philipp Tandler is a structured and proactive professional with a background in IT service operations, process design, and IT transformation initiatives.
Holding degrees in Project Management & IT and Information Systems Management, he combines analytical thinking and creativity to guide organizations through digital change – always with a focus on structure, long-term value, and cross-functional collaboration. He has led transformation initiatives, implemented ITIL-based processes, enhanced service maturity, and aligned IT tools with strategic goals.
Philipp brings experience in regulated industries such as finance, energy, and the public sector, as well as in automotive and technology.
He is known for his solution-oriented approach and his passion for technology, digitalization and continuous improvement.
Capabilities
IT Service Management
Design and implementation of ITIL-based service processes across various industries. Experienced in integrating ITSM tools and aligning them with internal Single Source of Truth systems to improve service quality, operational efficiency, and cross-team collaboration.
Project Management
Experienced in managing IT transformation projects by coordinating interdisciplinary teams, planning complex deliverables, and ensuring timely execution in dynamic environments.
Technology Consulting
Expertise in evaluating and integrating technical solutions such as Jira, Service Manager, Service Manager OpenText, and Confluence. Specialized in tool harmonization, automation concepts, and defining scalable system architectures. Developed runbooks and technical documentation to support operations and enable knowledge transfer.
Business Development & Strategy
Combines technical insight with a strategic mindset to identify new opportunities in IT landscapes. Contributed to sustainable IT strategies, tool assessments, and ITSM process maturity improvements.
Cloud Readiness & Transformation
Advises organizations on their cloud journey, covering process readiness, operational planning, and ITSM integration. Experienced in analyzing different setups, developing cut-over strategies, and enabling production readiness in cloud environments—with a focus on highly regulated industries such as finance, government and energy.
Certificates
Junior Project Manager IPMA Level D
International Project Management Association
Association for Process Management
Alfresco Advanced System Administrator, ADF & APS Overview
ECMCORE averi
5+
Experiences
6+
successfully projects
